Recovery work · High Wycombe
Data recovery in High Wycombe. A river under the shops. A business on one disk.
High Wycombe is the biggest town in Buckinghamshire. It was built along a chalk valley with the River Wye flowing through culverted tunnels somewhere under the shopping streets. As for its workforce, there are three main areas: Cressex and Knaves Beech, the university campus right in the heart of town, and the airfield out at Booker. In terms of its infrastructure, most of High Wycombe's operations still depend on just one computer managing their financials. So if this computer ever breaks down, it is the drive out of it that we need, rather than the computer itself. Get a quote first: simply ring us up or fill out our online quote form. Once you have received your quote, send the drive to our Guildford intake laboratory via insured parcel so that we can put it on our bench. Alternatively, you can drop it off at the Guildford intake laboratory yourself (Monday to Friday, 9am to 5:30pm, no appointment needed).
Describe the fault to an engineer
0800 6890668
The faults Wycombe sends us.
None of these? Run the triage →| The symptom | Why it turns up here | Start here |
|---|---|---|
| A course project drive, with only a few days left before it needs to be handed in | All of the animation and studio work lives on one external hard drive | Obtain a quote first. Then immediately send it to us and let us know what date you need your files by |
| There is a tower computer located directly behind a Cressex trade counter | All orders, ledgers and ten years' worth of email stored on one very old computer | We recover, you rebuild your IT |
| A card that stopped working at Adams Park | Cards do not warn you of anything. Also, none of the frames exist anywhere but on those cards | Stop shooting on it now. First obtain a quote and then post it as is |
| A drive that was removed from an unheated storage area | Over time, cold circuit boards gather condensation throughout the entire winter | The drives are cleaned at the workbench location, never at home |
| At the end of a quarter, a sole trader's laptop dies | The reason for this lies in the fact that since these businesses are very small, if the one machine fails you will have no backup machine available to use | Once you tell us the date you need it by, we will put you in whatever position in the queue meets that date |
Once the box leaves High Wycombe.
The questions Wycombe callers ask.
Do you cover Hazlemere, Downley and Flackwell Heath?
Yes, all of them, and the rural villages located between them. Most cases travel via tracked post; therefore, whether you live at an HP13 address or an SL6 address does not matter, as both locations are equally distant from our workbench, and assuming you send your item on a weekday, you can expect it to arrive at our facility within one business day. Please get a quote first, either by phone or with our online form, before posting your item; once you have received your quote, please post your item, or drop it off at our Guildford intake lab (Monday to Friday, 9am to 5:30pm, no appointment needed).
Can coursework and studio project files be saved?
Frequently, yes. Studio work comes in via external disks, scratch drives or even photo libraries, and they fail just like any other storage device. Write down your most important folders and the date you need this project done by, so we know exactly which ones to check first.
The drive has sat in a cold, damp storeroom. Does that matter?
Mention it when booking your job. Condensation corrosion is treatable at the bench, however the household fixes all make it worse: no plugging it in again and again, no drying it out in an airing cupboard, no dry rice. An untouched hard drive does better, so leave it alone.
Does sending it to Guildford slow a Wycombe job?
Not by anything you would notice, plus it's done at the Guildford intake lab (not in Maidenhead). Get a quote before sending, either via phone or using our online form; after that, a tracked parcel and one night in transit is all it takes, or you can drop it off at the lab (Monday to Friday, 9am to 5:30pm, no appointment needed). The first inspection is free, the quoted price will be honoured and we cover the cost to return the media to Wycombe.
Other work that comes in from High Wycombe.
Next door to High Wycombe, on the same terms
High Wycombe: a quote, one label, one night in transit.
Nothing will be decided until your free assessment is in: leave the device off, and tell us about the issue you are experiencing.