A 2TB Seagate that clicked, holding a decade of photographs
We took a matched donor’s head stack, used the new heads to image the platters around the area of damage, and rebuilt the original photo library from this copy.
Data recovery for Maidenhead · Windsor · Berkshire · Bucks
Whatever it is (a failed hard drive that will not mount; a dropped external drive; a Mac that will not boot; a RAID array that is one member short), the files should still be readable. Your diagnosis is complimentary; the quotation is a single price in writing; and in most cases you only pay if we recover your data.
Quicker to ring?
0800 6890668
Which device has failed?
Pick whichever is closest; it decides where the bench begins.
We took a matched donor’s head stack, used the new heads to image the platters around the area of damage, and rebuilt the original photo library from this copy.
We removed both drives from the unit and made copies of each prior to touching anything else in the array. We then reassembled the RAID in software, and the office's shared folder opened complete.
Prior to letting any software near it, we created an exact image of the card. From there we worked on that image to reconstruct the directory, and then carve all frames back out at full resolution.
We took an exact forensic image of the recorder's disk. We then read back the closed video file format using time code. We provided the single hour of footage that mattered to the insurance company.
Evidence & investigations
Most people who hire us stop when they receive their recovered files. Some people want to take things further (make an insurance claim, appear before a tribunal, pursue a criminal action), and those cases are handled according to forensic procedures as soon as the items arrive: imaging behind a write blocker; creating a chain-of-custody record detailing every movement; creating a report written to be challenged.
Data is taken from computers, machines, hard drives etc., then assessed using an evidence-based methodology that withstands cross-examination. We operate on behalf of solicitors, employers, insurers and private clients in Berkshire.
When video clips have been deleted, footage has been looped over by the DVR or recordings are stranded in a dead recorder, we read the disk by time code and export the footage into formats acceptable to both police forces and insurance companies.
Ring us, or run the checker further up the page. The job will be logged and we'll explain how you need to package your device so it travels safely.
Get a quote first, then post it to the Guildford intake lab with tracked and insured postage (or drop it off there yourself, Monday to Friday, 9am to 5:30pm, no appointment required); either way we pay the return leg.
An engineer will review what has failed on your device and determine what can realistically be recovered. There is no charge, and you are not committed to anything.
There is no charge until you get one price and the findings which produced it.
Recovered files are returned to you on new media and we keep your case open until you have verified them.
Servers got water damage from a frozen pipe that flooded our offices. Our hard drives were first sent to 3 large data recovery companies without success. They were then MaidenHead Data Recovery and all data was recovered.
Kevin Is the best and the fastest data recovery engineer I know. No reason to ever go to a apple store or even other computer repair places.
I highly recommend data recovery services.
We cover thirty-eight towns across east Berkshire, south Buckinghamshire, the Surrey side of the Thames and south Oxfordshire, each with its own page; there is no counter in Maidenhead or in any of these towns, so most devices come by post. Please get a quote first, by phone or with the form, then post it tracked and insured to our Guildford intake lab or drop it off there yourself (Monday to Friday, 9am to 5:30pm, no appointment needed). Assessment starts when we open the box and we pay for the journey home. These are the places we hear from most.
Each time the drive is powered up it will lose a little more, so please open a case instead; the assessment costs nothing.