Where we work · Beaconsfield
Beaconsfield data recovery. Two town centres, a mile apart. And a great many single copies in both.
The town of Beaconsfield is made up of two main areas a mile apart: the "Old Town" area, with its four Ends, all of which meet at the crossroads, and the "New Town", which developed around the railway station opened in 1906. Roughly midway between the two sits the National Film and Television School, on the site of the old Beaconsfield Film Studios. There is also a lot of quiet work being undertaken in homes throughout the town, including individual consultancy work and family archives stored on single disks. Nothing needs driving anywhere, and most cases come by post: get a quote first, either by telephone or through completing our quotation form, then simply post your drive tracked and insured to the Guildford intake lab, or alternatively, you may wish to drop it off there personally (Monday to Friday, 9am to 5:30pm, no appointment needed). The diagnosis costs nothing.
Describe the fault to an engineer
0800 6890668
The faults that come in from HP9.
None of these? Run the triage →| The symptom | Why it turns up here | Start here |
|---|---|---|
| Editor's laptop that hadn't been backed up since creating a cut | In some ways you can see that the New Town has been training filmmakers since 1971 | Get the quote before sending your hard drive; don't send the laptop with the hard drive inside |
| Hard drive from an office off London End which was clicking | One machine holds all of a career's paperwork | Turn it off: every minute of further clicks costs you |
| It is a home office computer that slows down more each month | Warnings are usually ignored until it completely fails to access its hard drive | Take an image of this while it reads |
| The use of a four-bay NAS system for a single-person consulting firm | This type of device then serves as the "memory" of the entire company | Obtain a quote before posting. If possible remove the disks from the NAS and label them by bay, otherwise send the complete unit. |
| DVR containing the sole source of video needed by an insurance provider | Loops have a maximum number of days and do not stop | Pull the power. Then get a quote for the job. Once quoted, post the hard disk from inside the recording device. |
What happens between posting it and getting it back.
Four things Beaconsfield wants to know.
Can a Beaconsfield firm send us confidential client work?
Yes, the system has been designed around the idea that your device will be logged under a case reference number rather than a name. Only the amount of access required to recover your lost files will be given to our engineers. Every working copy made during the recovery process is erased thirty days after your drive is returned to you. This information can be found on our privacy policy page.
What is the usual turnaround from Beaconsfield?
The parcel with your devices should reach us the following day (next working day), followed closely by your written quotation. Assuming you accept the quoted price, we will have completed the majority of logical faults within two working days. Any mechanical faults and multi-disk set recoveries are likely to take longer and we will advise you accordingly at the time of quoting.
What paperwork comes back for our own records?
Everything is included in the cost of recovery as standard (no extras): a fixed written quotation; a VAT invoice; an itemised recovery list which you review and sign off prior to making payment for the services rendered.
Is the post really safe for a confidential drive?
It is, provided that you track your items while they are in transit, insure them properly and pack them safely. We receive postings from companies all around the county of Buckinghamshire most weeks. Get a quote first, by phone if you would rather talk, or with the form.
Jobs like these, Beaconsfield and nearby.
Next door to Beaconsfield, on the same terms
Get a quote, then post it from Beaconsfield; the rest is ours.
Nothing will be decided until your free assessment is in: leave the device off, and tell us about the issue you are experiencing.