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MHDR / Forensics and investigations / Forensics & digital evidence

Evidence & the courts · forensic examination in Berkshire

Untouched originals. Provable findings.

The integrity of digital information can be compromised by the way it has been handled, and that matters as much as what it holds. That is why cases are lost well before the trial starts. All our examinations start with creating a forensic image of every device using hardware write blockers (i.e., the data is copied directly onto another device without writing anything back to the original). We create a continuity log as we examine each item (which is documented live) and do not wait until the end of the examination to document everything. We draft our reports with the understanding that they will likely be reviewed and possibly disputed by an opposing expert or the judge. Furthermore, we always maintain an independent, unbiased and discreet position and are honest regarding what the evidence cannot show us.

Court-ready reports under CPR 35 / CrimPR 19 Chain of custody logged Impartial and discreet

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Four principles, without exception.

1 — The original stays as foundOur actions in examining any media cannot alter or modify any of the data that is stored on that media prior to being used in a legal proceeding. Once the write blocker is attached to the media, a forensically sound image is created, and only after this process is completed does the examination begin.
2 — Qualified hands onlyIf someone truly must physically handle an item (the original), he/she/they must be competent to do so, and be prepared to describe their handling procedures, and what followed from them, in open court.
3 — Every step recordedEvery procedure performed upon an exhibit during our examination is documented in sufficient detail, such that if another independent party were to replicate those steps and perform them in the same order, they would obtain the same results.
4 — One examiner is answerableIt is the responsibility of the examiner leading a case to answer for it, and to ensure that all four of these principles are maintained throughout the entire course of the case.

The instructions we take.

Not sure? Ring the lab →
The symptomWhat we are able to establishWhat we send back
A laptop at issue in a disputeImaged behind a hardware write blocker, then examined on the copy: artefacts, files, sequencePlainly written answers
Former employee suspected of taking dataCloud & webmail traces, deletions, attached USBs, wiping software: all in orderSomething material you're able to use with HR or your lawyer
Deleted files that now have valueWhen they were deleted and what happened next: forensic recovery of evidence of their existenceFile contents, dates and method
An encrypted (locked) volume which you may unlockPassware will be applied to decrypt an encrypted volume when a credential or key is within reachWhat was inside and how we got in
Heading for the courtroomSame examination, with a CPR Part 35 or CrimPR Part 19 compliant reportExpert report suitable for submission to court
Recording stored on a DVR or CCTV recording deviceExtracted with the custody record remaining unaltered; the CCTV pages go into more detailVideo clips that play back, along with their continuity record
When posting: there is no counter in Maidenhead, so most cases will arrive this way. First get a quote either via phone or using our quote form. Post it to the Guildford intake lab, with tracking and postage insurance, or drop it off there (Monday to Friday, 9am to 5:30pm, no appointment needed). We cover the cost of sending it back to you. For CCTV recorders, send the recorder's disk, not the recorder itself. To submit footage from cameras such as those on your car (dash cam) or from a body-worn camera, simply post the memory card used within these devices (i.e., SD card), not the device itself; memory soldered into the camera is not taken on. If you're unsure about what type of memory the camera uses, contact us before sending. For forensic work, the exhibit will travel whole once the instruction is agreed. This is part of maintaining the chain of custody. If you would rather talk the packing through, please call us before you pack anything up and we'll walk you through it. More detailed information regarding postage is available on the postage page.

The work, stage by stage.

The full casebook →
01

A quiet briefing first, then a price in writing Free

All instructions commence in confidence. First outline the incident, the devices and accounts involved in the incident and what the evidence needs to prove; this establishes the scope, and once established, it also sets the single written quote you will be provided prior to any examination commencing. The scoping discussion is free.

ConfidentialOne fixed quote, in writingExactly what must be proved
02

The image comes first

Nothing is reviewed until a copy of the original evidence has been duplicated using a hardware write blocker. The exhibit is considered to be the actual evidence, and it is a quick look at it before that duplicate copy is made that typically ruins cases.

Blocked before copyingOriginals untouched
03

Only the copy is examined

Each examination is conducted against a previously created image of that exhibit, with OSForensics among the tools used: system artefacts, file activity, deletions, event order etc. Documentation regarding the examination process is completed while conducting the examination (not compiled after the fact).

Analysis in OSForensicsNotes kept as we work
04

The report, without gloss

The question you have actually asked is answered in plain language, and if anyone wishes to verify our technical work, they may do so. If no one's position is supported by our findings, they remain our findings. And they stand.

Plain conclusion firstTechnical working behind
05

Hashed, logged, ready to disclose

When all aspects of the case are handed over to another entity (report, exhibits, source files, hash values, continuity log and bench notes), a tribunal, or another expert who has been instructed against you, may replicate the work and obtain the same result(s).

Report and exhibitsHash values logged, custody intactStands up to scrutiny

Rules the bench works to

  • In court work the duty is to the court: neither the party providing instruction nor the fee changes one word of the findings in relation to your case.
  • The statutory code issued by the Forensic Science Regulator (its second version has applied since 2 October 2025) applies to all forensic work undertaken within the criminal justice system of England and Wales. Employment matters, civil matters, insurance matters etc. lie outside the reach of this code, and we will tell you which side of this boundary yours falls.
  • Phones and tablets are best handled elsewhere: a poorly examined handset does more harm than a handset left alone, so we refer that work on.
  • Confidentiality is the default: a reference number for your case will replace any name on our files, and only the party providing instruction will receive findings in respect of your case.

Why preserve privately and early? In December 2022 HMICFRS reported over 25,000 devices in police digital-forensics backlogs. The Westminster Commission on Forensic Science in its report published in June 2025 identified the collapse of prosecution of over 30,000 cases across four years in England and Wales as a result of evidence lost, missing or not of usable quality. Material secured properly from the first day never enters a queue.

The tools, and their purpose.

ToolWhat it's forWhat it brings
X-Ways ForensicsDetailed work inside disk images, including artefacts, activity records, deleted content & timelinesFast, efficient & suited to a small laboratory where they prefer to understand one tool thoroughly
OSForensicsIndexing, searching and sifting within Windows systems, including forensic image files created from themThe first wide-sweep search through all areas, such as recently used trace records and registry key searches to identify any device connections (USB), etc.
PasswareEncrypted drives: those that can be opened using legal means and whose passwords/keys are recoverableThere is no sugar coating when it comes to encryption: either we crack the code or we do not, and the report will record which of the two it was
Atola Insight ForensicHardware write protection during the acquisition process along with hash values generated simultaneouslyThe log file is written automatically throughout the acquisition process, therefore continuity begins from minute one
ACE Lab PC-3000 & Data ExtractorFirmware-level repair on exhibits which are also failing disksAlthough a hard drive can serve as an evidence exhibit, it can also act as a patient at the same time; we offer services as both investigators and mechanics

Where we stand, stated plainly

  • We always: follow the four ACPO/NPCC principles for digital evidence in everything we do.
  • We always: use a write blocker when collecting forensic images. Each image will be verified by us through two separate hash values (MD5 & SHA-256). A custody record will be created which any third-party auditor can review.
  • We always: use tools on these images that are well-documented and publicly known (e.g., OSForensics for analysis of the image, and Passware where it is lawful to decrypt the data contained within the image). Tools are applied directly to the image, not to the original device.
  • We don't: hold UKAS or ISO accreditation, and we are not pretending to be accredited. Wherever there are obligations for credibility to be declared, declaring such will open up the report, just like it has opened this webpage.
  • We never: take mobile devices or tablets into a case. Never will we negotiate with ransomware crews. Also, we never allow our conclusions to be influenced by who paid the bill.

So why publish? Since 2019, the criminal procedure rules have made it mandatory for experts to declare anything they believe may affect their credibility, including a lack of accreditation. Declaring it here does not demonstrate humility; it gives the opposing party no opportunity to make our silence on it their strongest argument.

From the casebook, lately.

MH · MHD-2026-6521ON RECORD ✓

A Berkshire firm's project files, and where they went

The client was certain that someone had intentionally removed these files. Our investigation found that the evidence showed something less sinister: an incorrectly configured sync client had deleted these files from the shared drive and most were recoverable. This answer resolved the dispute faster than an accusation could have.

Dispute resolvedAnalysis back in 6 days

Before it comes to the lab.

Do these now

  • Stop using it: every time you use it you are writing over something
  • Note who had access to the evidence, and when
  • Include any and all cables for the device, as well as any power supply connected to it and/or any password(s) required to operate it
  • Call us before you let anyone else get involved with your computer

Things best not done

  • Give your IT staff permission to review it briefly: every time they do something it deletes traces
  • Copy data to another drive yourself before reviewing any of its contents
  • Question anyone before the material is secure
  • Consider a deletion as proof of either intentional destruction of evidence or loss

The questions people ask privately.

What does digital forensics involve?

Collecting, analysing and reporting on electronic materials from a source in a form that survives a challenge. A copy is made prior to reading any data, and there are notes kept as to what actions were performed at the time. Finally, the report allows for a secondary reviewer to follow our same path of investigation.

How is a digital forensics investigation priced in the UK?

Billing is done based upon the scope of the project rather than a pre-determined fee schedule. Our initial scoping conversation is free. After that, there is one written total cost for collecting, analysing and reporting on the data, agreed to prior to beginning. We bill per job, not per hour.

Will you examine a mobile phone?

No. Handheld devices and tablet computers fall outside of what we handle here in this laboratory. Drives, storage media, computers and CCTV/DVR recorders make up what we can handle. If a phone was significant enough, we would inform you about that immediately and give you the name of a lab that specialises in reviewing those items.

Is the laboratory accredited?

No. The laboratory is independent and has no UKAS accreditation nor ISO certification, and the reports say so at the front, as the rules require. However, there is a method available for inspection: data acquired via a write blocker, each hash value verified, and every step in acquiring the data and obtaining the results contained within the written record, in a report framed by CPR 35/CrimPR 19.

The recorder is already writing over it.

Recording in a loop is already overwriting your needed evidence, and the deadline will not move. There is no cost associated with opening a case today: diagnoses are free and remain completely confidential.

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