Denham and the Colne Valley · UB9
Data recovery in Denham. The studios are houses now; the engineering never left.
Denham is part of Buckinghamshire but, due to having an Uxbridge postal address, many people confuse it with another county. There are actually five separate parts of Denham: the old village and its conservation area, Higher Denham, New Denham, Denham Green and Tatling End. Where all three waterways meet (the River Colne, the River Misbourne and the Grand Union Canal), these five locations have developed into the areas we see today. Current and present-day employers include Bosch, who occupy Broadwater Park, situated along the North Orbital Road. This facility houses a number of functions, including a corporate headquarters function, alongside the automotive, building technologies and power tool businesses. Martin-Baker has resided on its own Denham site since 1929. Around them work many small-scale specialist precision suppliers. These will typically be machine shops (with CNC job files), metrology firms (whose calibration records mean nothing without their original dates), and land agents and ecological consultants conducting surveys within the Colne Valley. Unfortunately, that survey work belongs to a season that has already passed. The former film studio in Denham is now a housing estate, and the only remaining structure from the film studios is a Grade II listed Art Deco building. Whatever the file is, there is no fee for the first look, and there is no counter at either Denham or Maidenhead. First get a quote: you can contact us via telephone or complete our online quote request form. Once a quote has been provided, simply post the drive to the Guildford intake lab, tracked and insured (as preferred by most clients); alternatively, you may choose to drop it off at the Guildford intake lab (Monday to Friday, 9am to 5:30pm, no appointment needed).
Describe the fault to an engineer
0800 6890668
The faults UB9 keeps posting.
None of these? Run the triage →| The symptom | Why it turns up here | Start here |
|---|---|---|
| A CFexpress card that was put in a card reader on Monday, but failed in the reader | An aerial photograph comes off the aerodrome as one original copy, not two copies | Do not take any more pictures. Leave the card alone. First, get a quote for what you want done. Then, once you have been given a quote, send the card in its present state. |
| A drive from the office computer (PC) in a machine shop office, which clicked when powered up | There is one tower which holds the job files and every inspection report with those job files | Shut power down immediately. Every additional second the clicking goes on will cost you data. |
| A workstation that has been getting slower every month | SMART errors were ignored until the disk stopped responding altogether | Take an image of this while it reads |
| A four-bay NAS unit that carries an entire consulting firm | A four-bay NAS quietly becomes the only copy your practice has ever had | Get a quote first; remove the disks if you can and assign numbers for all bays, or send the NAS as a single entity |
| A DVR holding the sole copy of the claim's video evidence | Cyclic loops will continue overwriting but never pause during the loop | Remove power to the device. Obtain a quote first and then send the hard disk from within the DVR |
Between the parcel leaving Denham and the copy coming back.
Four questions Denham asks.
Our supplier work is commercially sensitive. How is it handled?
We refer to your case reference number, not your company's name. Once we log your item against that number when it arrives, our engineer will only open as much of it as necessary for the recovery process. Working images created here are deleted thirty days after your drive has been returned to you. All inspection reports, calibration records and qualification evidence come back to you with their original timestamps untouched; this is generally why people want their data recovered in the first place. Additional information is available in the privacy policy.
What is the realistic turnaround on a job posted from UB9?
Items posted on a weekday afternoon are typically opened the following working morning. Written quotes are dispatched shortly afterwards. Assuming agreement to proceed, most logical faults are cleared in under two working days. Mechanical faults, or any set of disks that require individual imaging, take longer, and we will inform you of such prior to agreeing your price, never after.
What comes back besides the files themselves?
One fixed written quote beforehand, one VAT invoice later and a checked list of all the items recovered that you sign off on before paying anything. None are extra. Just ask for it and the list will come as a file to keep along with your own job record.
Is the post genuinely safe for something irreplaceable?
It is, if it is tracked, insured and packaged so well that nothing inside can move. Most weeks, work goes down this way from businesses up and down the Colne Valley. Get a quote first, by phone or with the form. If handing it over suits you better, the Guildford intake lab accepts drop-offs Monday to Friday, 9am to 5:30pm, with no appointment required. Either way, the label must read Guildford Data Recovery, or the parcel may not be accepted.
Other work that comes in from Denham.
Next door to Denham, on the same terms
Get a quote, then send it from UB9; everything after that is ours.
Nothing will be decided until your free assessment is in: leave the device off, and tell us about the issue you are experiencing.