Stoke Poges, SL2 · posted in, never collected
Data recovery for Stoke Poges. No station in the parish, and a great many files that exist only once.
Stoke Poges is a parish within Buckinghamshire but has a Slough postal address as well as a Slough telephone area code of 01753, and for this reason many others continue to confuse it with Slough. The area consists of numerous large plots of land and lanes, and according to the 2021 census had 5,067 residents. In terms of open space, the parish has Green Belt on its southern edge, which separates the parish from the town of Slough, and is also bordered by Stoke Common and Burnham Beeches to the north. The A355 passes along the western boundary of the parish and leads towards the town of Beaconsfield. The parish does not have a railway station, although nearby stations include Slough, Burnham and Gerrards Cross. Three separate places exist almost side by side and are endlessly confused: St Giles' Church, Grade I listed and a Church of England establishment, whose churchyard is traditionally associated with Thomas Gray's poem Elegy Written in a Country Churchyard, which he completed at Stoke Poges in 1750; the Memorial Gardens, a Grade I registered park and garden that is run by Buckinghamshire Council; and Gray's Monument and Gray's Field, both of which belong to the National Trust. As for the files that come out of these locations (photographs, survey drawings, an office file share, one machine in a study), most of them arrive the same way, by tracked and insured post: get a quote first, by phone or with the form, then post it to the Guildford intake laboratory, or drop it off at the laboratory (Monday to Friday, 9am to 5:30pm, no appointment needed).
Describe the fault to an engineer
0800 6890668
What SL2 sends down most.
None of these? Run the triage →| The symptom | Why it turns up here | Start here |
|---|---|---|
| A card used for a day's shooting on the estate won't open | The event happened once, and these two cards are all there is to record it | You take it out and record nothing more; you get a quote first; then you send it exactly as found |
| There's one office PC that will not come up after the weekend | An office-park tenant has a departmental share nobody ever backed up | We recover, you rebuild your IT |
| An external hard drive carrying all the photographs from a whole season | One copy of everything, carried between jobs and never duplicated anywhere | The parcel this bench opens more times than anything else |
| A two-bay NAS that has quietly carried on working but can now only use one disk | A mirrored system where a bad unit fails unnoticed before the good one does. Then the surviving unit stops as well. | No rebuilding occurs until both disks have first been completely copied (imaged) |
| A laptop dropped in a car park and now it makes clicking noises at start-up | Equipment that is moved around in the back of a car boot all day between jobs can't be in good shape | Switch it off straight away, because every time you switch it back on again it costs you more |
How a Stoke Poges job runs, first call to last copy.
Four questions SL2 keeps asking.
Stoke Poges has no station. Does that make sending something awkward?
Not at all. The nearest platforms are at Slough, Burnham and Gerrards Cross, and none of the three has anything to do with it: most media travels via tracked, insured post, and an SL2 address is no different than any other. Get a quote first: call us or complete our quote form. Then send your disk(s) by post, or drop them off at the Guildford intake lab (Monday to Friday, 9am to 5:30pm, no appointment needed). No collection is made from the village, Sefton Park or the lanes off the A355, and none is needed.
A day's shoot sat on two cards and one of them will not open.
Take the card out of the camera and make the one decision to record nothing further on it: that does more to save data than anything else. Usually it is the index that has failed, the part telling the camera where each frame begins, while the frames are still on your card; even a formatted card keeps its pictures until something new is recorded over them. Get a quote first, then send your card exactly as it is, wrapped in a small rigid box, and the first look is free.
There is a virtual machine on the NAS in our comms cupboard.
Usually recovered, and quoted in a band of its own: virtual machine images are £800 + VAT. Get a quote before you do anything else. If possible, remove the disks from your NAS and label each by bay; if this is impossible, the entire NAS may be posted whole. In cases where it is a server or RAID array instead, all disks are removed and sent separately, each marked with its bay number, and the failed disk is sent too.
What is the safest way to send a drive out of SL2?
Stop it from moving: put an anti-static bag over the item (if you have one), followed by padding around all six sides of the item, ideally within the box that the item was delivered in. Get a quote first: a quote should be obtained via phone or through our online quote form prior to sending us your item. Then send it tracked and fully insured, with a printed shipping form to accompany the parcel, addressed to Guildford Data Recovery; the postage page has step-by-step instructions on how to do this. You can also drop it off at the Guildford intake lab (Monday to Friday, 9am to 5:30pm, no appointment needed). Carriage on the return parcel is paid at this end.
Jobs like these, Stoke Poges and nearby.
Next door to Stoke Poges, on the same terms
Usually one parcel out of SL2, and the work starts.
Nothing will be decided until your free assessment is in: leave the device off, and tell us about the issue you are experiencing.