Berkshire, TW19 · Wraysbury
Wraysbury data recovery. The National Trust's oldest tree stands at Ankerwycke.
Wraysbury is a long, thin village on the Berkshire side of the Thames opposite Runnymede, with the green at its centre, three spurs running down to the water, and a parish that lies outside the M25 apart from one corner at Junction 13. Around it sit Thames Water's Wraysbury Reservoir and a chain of worked-out gravel pits, several of them SSSIs, now given over to fishing, sailing and diving. The parish council describes its residents as primarily commuters to Heathrow, Windsor, Slough or Staines, and a great deal of the local economy is run out of a spare room: training providers, ground-handling and driver agencies, catering and cleaning firms, plant-hire and groundworks yards on the motorway fringe, and the ecologists and fisheries consultants who survey the lakes. All of them keep payroll, booking systems, qualification records and dated survey photography on one machine. When that machine stops, it travels to the Guildford intake laboratory as a tracked, insured parcel, and nothing is charged to look at it.
Describe the fault to an engineer
0800 6890668
Five faults that start in TW19.
None of these? Run the triage →| The symptom | Why it turns up here | Start here |
|---|---|---|
| A clubhouse machine with the membership and the booking diary on it | The lakes run on one computer in a portacabin, with no copy anywhere else | Power it down before a repair tool is run on it |
| A home-office laptop holding the payroll and the compliance folder | Much of the village supplies the airport from a spare room, on one machine | Leave it powered down; say what it did just before |
| A yard desktop with job files and plant maintenance records | Haulage and groundworks on the motorway fringe keep the tachograph downloads here | Lift the disk out; that is all that needs to travel |
| A survey card of bird counts tied to a single winter | The reservoir and the pits carry SSSI and SPA status, and a season does not repeat | Take the card out now and send it untouched |
| A disk from a building that had water in it | Moisture readings, floor levels and dated photographs sit behind a claim | Do not dry it or power it; bag it wet and post it today |
What happens after you post from TW19.
What Wraysbury asks first.
Wraysbury posts as Staines. Is the village actually in Surrey?
It is not. Wraysbury is in Berkshire, in the Royal Borough of Windsor and Maidenhead; Staines-upon-Thames is only the post town, and TW is only a postcode area. None of it changes where media is examined. Every drive goes to the intake laboratory at Guildford Business Park, GU2 8XH, and the label must read Guildford Data Recovery.
Is there anywhere in the village to drop a drive off?
Not here, and not in Maidenhead either — no counter exists here, nor a van, nor a collection round of any sort. The Guildford laboratory itself takes drop-offs on weekdays, between 9am and half past five, if you would rather take it down in person. Most people post it tracked and insured instead, and the return carriage is paid.
A drive came out of a room that had taken water. What now?
Leave it off. Do not warm it, dry it or connect it: corrosion works fastest on a wet platter that has been heated or made to spin. Bag it, record what it sat in and for how long, and get it in the post that day. It reaches the bench still wet, and the diagnosis costs nothing either way.
The business runs from the house and it has stopped. Can it be moved up?
Yes. Say so on the phone and the job is marked priority: first into the imaging queue, worked straight through instead of between other jobs, and given an honest timescale the moment the free diagnosis is in. Nothing at all is charged before the written quote is sitting in front of you.
Other work that comes in from Wraysbury.
Next door to Wraysbury, on the same terms
One tracked box is all Wraysbury has to send.
Nothing is decided until the free diagnosis is in: leave the device off, and tell us what happened to it.