Posted in from · Sunningdale SL5
Data recovery in Sunningdale. Berkshire, SL5, and the old West Country road through the middle.
Sunningdale is a Berkshire village that is located within the Royal Borough of Windsor and Maidenhead. According to the 2021 census it has a population of 5,637, and Sunningdale has been designated as a civil parish since 1894. Its SL5 address has ASCOT as the post town. The A30 passes right through it (the old route to the West Country, which is now the village high street and its traffic problem), and it has Windsor Great Park to its north while the Surrey boundary lies very close to the south and east sides. Until 1995, Broomhall, which sits on the outskirts of Sunningdale, was actually part of Surrey. The primary industry types that exist here are land, housing and leisure rather than offices, and almost all of it is kept as records: golf clubs have their membership lists, competition results and greenkeeping details stored; hotels and catering businesses store their booking systems, event folders and costing information; estate managers and small family offices store scanned deeds, inventories and valuation reports; yards store veterinary and breeding books; builders and architects store drawings and dated progress photos. For most of them this type of data is stored on either a domestic NAS device or a single external drive performing the function of a business system. If you notice that one stops functioning, get a quote first from us, via phone or our online form, then post it tracked and insured to the Guildford intake lab, as most other customers do, or just drop it off there (Monday to Friday, 9am to 5:30pm, no appointment needed); the diagnosis is free.
Describe the fault to an engineer
0800 6890668
Five ways an SL5 disk goes quiet.
None of these? Run the triage →| The symptom | Why it turns up here | Start here |
|---|---|---|
| One PC that has the club's competition and handicap history on it | All membership data, subscription info and year-by-year results on one PC | Logged in against a case number, never the club's name |
| A memory card at the end of a very busy wedding catering season | The photographs are the proof that the day ran as per your invoice | Remove, pack and enter no further information into it |
| An estate office laptop containing deeds and inventory scans | A single location storing valuations, contractor records and work schedules | Get a quote first, then post only the disk (the laptop can remain) |
| A NAS in a cupboard, running a business it was never intended for | The mirrored-pair setup is not a backup; it can fail together | Turn it off before it starts rebuilding |
| Yard office equipment used for storing the veterinary and breeding books (on the same device) | Historical data cannot be revised or written again after the event | Tell us when you want these by, and the work will follow in that order |
How a Sunningdale case actually runs.
The questions that come in from SL5.
Is Sunninghill covered too, and does that include Wentworth?
Sunninghill is included. Sunninghill is a separate location within a different civil parish called Sunninghill and Ascot, and it has no station of its own, so individuals living in this area have to travel to either Sunningdale or Ascot train stations. Wentworth is yet another matter altogether: Wentworth Estate is based in Virginia Water, in the Borough of Runnymede, Surrey, GU25, and is therefore not part of Sunningdale. Ascot is listed on its own page. Regardless of where you live, we never collect anything. Get a quote first, over the telephone or with our online quote form. Once you have obtained your quote, post the media (tracked and insured) to the Guildford intake lab for processing, as most people do. Alternatively, if you prefer, you may drop the media off at the Guildford intake lab (Monday to Friday, 9am to 5:30pm, no appointment needed).
A card was formatted by mistake after an event. Is anything left on it?
Yes, for the most part. Formatting re-indexes the card but leaves the image data intact. Many times a long shoot has been split over multiple files and can be reassembled. There is however one caveat, which is absolute: do not write to that card again and do not reshoot on it. The £250 + VAT pricing level includes both cards and sticks, and the inspection that settles whether anything is there is free.
The club office machine will not start. What is the first thing to do?
Leave it off and call 0800 6890668, Monday to Friday. Tell us what it was doing when it failed and what is stored on it (the membership and subscription records, competition history, the greenkeeping and irrigation log), and between us we will determine what moves (the drive or disks, never the whole machine) and how it is packaged. Using recovery software on a failing drive is probably the biggest single reason why a simple recovery project becomes complex.
Is there anybody who could come out to Sunningdale and fetch it?
None. We have neither vans nor counters here, in Maidenhead, or in any other town this site covers. A drive sent as a tracked, insured parcel will likely arrive faster and with less chance of damage than in the boot of a car: first obtain a quote, then send the drive, not the computer. It should be addressed to Guildford Data Recovery on Guildford Business Park, GU2 8XG (Building 2, ground floor), and it can be dropped off there in person Monday to Friday, 9am to 5:30pm, with no appointment needed. In most cases you only pay if we recover your data. Exceptions include forensic instructions, embedded recorder work, and repair projects requiring donor parts to replace defective ones in the drive. For these projects, a 50% deposit will apply, and payment of the remaining amount will depend upon the success of your data recovery.
Also read, if you are in Sunningdale.
Next door to Sunningdale, on the same terms
From Sunningdale it is one tracked, insured parcel, or a Guildford drop-off.
Nothing will be decided until your free assessment is in: leave the device off, and tell us about the issue you are experiencing.