North bank, Berkshire · Eton
Data recovery in Eton. In Buckinghamshire until 1974, in Berkshire ever since.
Eton is one very long street on the north bank of the Thames, with its own town council (the only one in the Royal Borough), a Windsor SL4 postal address, and a county that changed in 1974. Eton has many independent businesses along the High Street, such as cafés and pubs, outfitters, galleries, print rooms and antique dealers whose provenance photography is worth a great deal more than the laptop it is kept on. It is also the location of Eton College, founded in 1440, which is by a wide margin the largest employer in the town, with around 1,218 staff in the year to August 2024. Many local businesses are dependent upon the college for employment, such as catering companies, groundsmen, instrument repair services and outfitters, and each of them runs off a single small server located in a back office. On the river side of Eton are boatyards, rowing clubs and coaches who store data relating to race timings and coaching videos. Eton Wick, the separate village in the same parish, provides additional home offices. If your disk stops, get a quote first: we will provide one either over the telephone or through the form on our website. Most disks then go to the Guildford intake laboratory by tracked, insured post, however you may also drop your disk off there personally (Monday to Friday, 9am to 5:30pm, no appointment needed). There will be no charge for examination.
Describe the fault to an engineer
0800 6890668
Five faults that come out of Eton.
None of these? Run the triage →| The symptom | Why it turns up here | Start here |
|---|---|---|
| A dealer's laptop with the provenance images on it | On the High Street, the papers proving what the piece is survive the machine | Make sure it remains off and note when it was last working properly |
| A till or EPOS box that is still dead after a power cut | Small retail shops reconcile the receipts of card payments on the same machine that runs the counter | Avoid reinstallation; an intact disk images far better |
| Coaching video footage of one full season stored on a single external disk | Coaches and clubs on the river manage timing data and video materials in a single place | First, get a quote; the external drive may be sent whole within its own enclosure |
| Condition photographs taken on a surveyor's tablet for a listed building | Any consent work on Eton's listed street, including photographs, is dated evidence related to this one particular application | We cannot take tablets; if there are photographs on a removable card, obtain a quote first and send your card to us |
| There is a back office server which contains all of the past orders for each year | Businesses here such as caterers, groundskeepers and outfitters use one box to manage their entire operation | Obtain a quote first; once you have done so, a server can be sent to us as bare disks, labelled in the same order as the bays were originally arranged |
How an Eton case is handled.
What Eton asks before posting.
Eton posts as Windsor. Does the drive go to Windsor?
No; Windsor is a post town, while Eton is a town in its own right with its own council, located in the Royal Borough of Windsor and Maidenhead. Get a quote first; the media must then be sent to one location only, the intake laboratory at Guildford Business Park, GU2 8XG, and the label must read Guildford Data Recovery. Any other name will most likely cause the courier to be turned away at the door.
A dealer's card of provenance photographs was formatted. Anything left?
Usually. Since the formatting process simply over-writes the index, it doesn't move the images; if a set was split into multiple files, we normally can put them back together again. The one condition is absolute: nothing else is written to that card, including by software trying to "fix" it.
The back-office server at a High Street business has stopped. What do we send?
Call us, tell us about it and we'll give you a quote. Any servers or RAID arrays have to come down to their individual disk drives, which need to be labelled in bay order so that the entire set can be put back together at the bench. Take the disk drives out of a NAS device as well if possible (labelled the same way, in bay order), but send a NAS unit whole if you can't, and send an external hard drive whole in its own case. We'll diagnose whatever arrives at our bench for no cost prior to giving you a firm written quote for pricing.
Can somebody collect from the High Street?
No. This site has no van and no collection round, and no counter in either Eton or Maidenhead. In fact, since 1970, no motor vehicles have been allowed on Windsor Bridge, and therefore most people send their parcels via tracked, insured post; alternatively, you can also drop them off personally at the Guildford intake lab (Monday to Friday, 9am to 5:30pm, no appointment needed). Simply get a quote first, either by phone or with the form; call us during office hours (Monday to Friday) on 0800 6890668 and one of our engineers will agree the packing with you.
Jobs like these, Eton and nearby.
Next door to Eton, on the same terms
Get a quote, then send it from Eton; the first look costs nothing.
Nothing will be decided until your free assessment is in: leave the device off, and tell us about the issue you are experiencing.