SL9 · the Misbourne valley · Chalfont St Peter
Data recovery in Chalfont St Peter. Chalk springs gave it a name in 949; one hard disk holds the rest.
Chalfont St Peter is a village that people living in this area will insist is a village. Its parish had a population of 12,766 people according to the 2011 census, making it the largest of the three Chalfonts and the only one to use an SL9 postcode along with Gerrards Cross. The A413 goes right through the village as it makes its way north from Denham and is accompanied by the River Misbourne. The closest train station is Gerrards Cross which means that residents have to travel to get to the train. RWS has its headquarters at Europa House on Chiltern Hill; the Epilepsy Society's Chalfont Centre has stood on Chesham Lane since 1892. Chalfonts Community College serves children of secondary school age who live in all three villages. Most other activity carried out in Chalfont St Peter is one-person work carried out indoors by translators, consultants, surveyors and village practices. Many of these professionals carry out work from converted outbuildings. Many of them hold fifteen years' worth of translation memory or ten years of documents relating to clients on a single disk, with a backup disk stored three feet away. When one of these disks fails, there is no counter in Chalfont St Peter where someone can take a failed disk, and most cases come by post. Get a quote first, either over the telephone or via our website using our online form, then post it tracked and insured to our intake lab based in Guildford. Alternatively you can drop it off at the Guildford intake lab yourself, Monday to Friday, 9am to 5:30pm. No appointment is necessary. We provide a bench diagnosis service completely free of charge, and we pay for its journey back.
Describe the fault to an engineer
0800 6890668
The disks that come in from the Chalfonts.
None of these? Run the triage →| The symptom | Why it turns up here | Start here |
|---|---|---|
| The laptop of a freelance translator that will never make it to the desktop | Fifteen years' worth of translations, which can't be retyped into a new TM (translation memory) | Leave it off. First get a quote from us; send us only the bare drive, don't send the device |
| Clicking external drive in a home office off the A413 | One box is now the entire practice's filing cabinet | Turn it off right now: this noise is causing your loss of files with every spin |
| Server for a small village vet. Each week a bit slower | All client records/history/x-ray/laboratory reports rest here, but no one listens to the warning messages till the day it stops answering | Take an image of this while it reads |
| Four-bay NAS on a shelf in a converted outbuilding | Unheated brick is where many of the drives in Chalfont end up during their wet winters | You should have a quote before you send in your data, and you should remove the hard disks (if possible) and number the bays, or Guildford will take the entire NAS |
| A recording device containing the only copy of the video footage requested by an insurance company for a claim | Those devices overwrite the oldest day(s) first, and nobody ever stops them | Disconnect power to the recorder, receive a quote via telephone or by completing a request for service, then send us the disk out of the recorder |
From the first phone call to Guildford and back again.
Four questions the Chalfonts ask.
Do you cover Chalfont St Giles and Little Chalfont too?
Yes to both. There are three parishes here, each with its own character: Chalfont St Giles (HP8), Chalfont St Peter (SL9) and Little Chalfont (HP6/HP7/HP8). However, the way in which a parcel is treated does not differ regardless of the parish it is sent from. Each of Gerrards Cross, Beaconsfield, Denham and Amersham has its own page on this website.
Our translation memories sit on a laptop that has stopped booting. Recoverable?
In most cases, yes. If your laptop won't start, the problem is likely to be related to a Windows failure rather than damage to the hard disk beneath it. The majority of files, including glossaries, memories and delivered files, remain intact on your hard disk. To begin the process, please contact us and get a quote first. Then remove your hard disk from your laptop and post it to us, not the laptop itself. We will recover the information on your hard disk without writing any new information onto it. Storage soldered to the board (T2 and Apple silicon Macs, soldered laptop flash) is not taken on; if you're not sure which kind you have, ring us first.
Can a practice here send work that has to stay private?
Yes. The device is booked in under a case number rather than a client name, our engineers open only what the recovery actually needs, and thirty days after the drive goes back to you, every working copy we made is deleted.
Is there anywhere in the village to hand something over?
No, and nowhere in Maidenhead either. Our lab is located in Guildford: one laboratory, not a counter in every village. Most media arrives by post: get a quote first, by phone or with the form, then post it to us via trackable and insured delivery. Alternatively, you may drop it off at the Guildford intake lab yourself, Monday to Friday, 9am to 5:30pm, no appointment needed.
What else we handle around Chalfont St Peter.
Next door to Chalfont St Peter, on the same terms
A quote, then one tracked parcel out of SL9, and the rest is ours.
Nothing will be decided until your free assessment is in: leave the device off, and tell us about the issue you are experiencing.