In our area · Bracknell
Data recovery, Bracknell. A town laid out to a plan in 1949. The data grew up any way it liked.
Bracknell was designated as one of the UK's 'New Towns' in June 1949 and planned to suit, with perimeter roads, roundabouts in place of junctions, and a layout in which each neighbourhood also has its own centre; therefore, what we receive from our customers is a direct result of this planning: the drives from head-office laptop computers off Doncastle Road, from research machines in the laboratories at Jealott's Hill and from point-of-sale (till) systems in the units in The Lexicon; and family photographs on a portable disk at home. The A322 runs south, but you do not need to send anything by car. The diagnosis is provided free of charge and the subsequent cost will be confirmed in writing.
Describe the fault to an engineer
0800 6890668
What Bracknell sends down the A322.
None of these? Run the triage →| The symptom | Why it turns up here | Start here |
|---|---|---|
| An SD card that contains the only copy of the data | SD cards are inexpensive and end up containing everything | Remove it and take no additional steps (i.e., write nothing further to it); get a quote before sending the item as is |
| The one PC that ran the tills and booking system died on a Saturday | Small units in the town centre have all the equipment needed to run the businesses from a back office | As soon as you tell us the business has stopped, it is moved up the queue |
| A drive removed from an office building that had taken in water | The flooding in Bracknell occurs from surface water not from rivers and when it does occur it happens quickly | Do not turn it on and do not try to dry it; get a quote first, then post it to us in its wet condition |
| You cannot get your MacBook past the login window | A lot of the graphic design and accounts work here is done on Macs | We can read the disk directly, and no parts are replaced. Storage soldered into T2 and Apple silicon Macs is not taken on |
| Decades of family photographs stored on one small portable drive | The albums are scanned, and then those images become the only ones available | If it still works we make an image of the data while it does |
Bracknell, from parcel to files.
In a customer's words.
Read all seven reviews →I got regular updates on progress of recovery and what percentage of data had been recovered.
Bob Smith · WokinghamAsked most often in Bracknell.
Does it matter that there is no Bracknell branch?
Not necessarily. One properly-equipped laboratory reached via tracked post does more for you than a retail counter in every town, due to the fact that the equipment cannot be in ten places at once. Therefore, there are no counters in Bracknell or in Maidenhead. Most cases received from Bracknell are sent via that route: obtain a quote first by telephone or using the form; then post your device to the Guildford intake laboratory, tracked and insured. If you prefer, it may be dropped off personally at the Guildford intake laboratory, Monday to Friday, 9am to 5:30pm; no appointment is needed. The return carriage is on us.
Apple said no. Is that the end of it?
Typically no. An Apple Store uses tools to determine why your Mac isn't working and then replaces parts as needed. That's different from taking data off of a failed hard drive, which needs separate equipment. We have had many customers in Bracknell send us their broken Mac drives after exactly that answer. Storage soldered onto the motherboard (with T2 and Apple silicon Macs, and soldered laptop flash, being examples of this) is not taken on. If you're unsure which kind you have, please contact us first.
How do I pack a drive I cannot afford to lose?
Get a quote first, by phone or with the form. When packing your drive for posting, use the same care as when sending something you can't afford to lose. Use the drive's original case if you still have it and ensure the contents are padded in all directions. The tracking number should be used to follow the parcel and insurance must also be purchased. Include the shipping form inside the box. If certain folder(s) are important to you let us know so we can check them first.
What does a Bracknell job cost?
The same price as anywhere else that we provide service will apply, with nothing held back. When your device arrives, there is no charge to diagnose the problem. After receiving our written quote for the total cost of the work, you decide whether to authorise us to perform it or not. Our company covers the return either way (the cost to return your item is paid by us regardless of your decision).
More of the jobs we close near Bracknell.
Next door to Bracknell, on the same terms
Get a quote, then send it in from Bracknell and find out where it stands.
Nothing will be decided until your free assessment is in: leave the device off, and tell us about the issue you are experiencing.