Sent in from · Crowthorne RG45
Data recovery for Crowthorne. Where the mini-roundabout was tested.
Crowthorne is a village located within the area of Bracknell Forest, with a population of approximately 7,806 people according to the 2021 census. This community is established on sand-based heathland, with pine forests extending towards the north into Swinley Forest. It is an institutionally unusual village for its size. Wellington College was established in 1853 and occupies approximately four hundred acres of this village. Additionally, Ravenswood Village has been run by Norwood in this location since 1996. On the eastern side of this community lies Broadmoor Hospital, a high-secure psychiatric facility operated by West London NHS Trust. In addition to these institutions, the area also saw extensive road research take place on the Old Wokingham Road ground between the years of 1966 and 2004. This former road test site is currently being used for residential purposes as part of the Buckler's Park housing complex and has also been designated as Buckler's Forest open space. A banked and curved section of concrete remains from this previous use and is still visible among the trees. Although the actual road testing operation ceased in this area and the associated land was converted for other uses, the resultant testing and consulting businesses remained, and so did the habit of maintaining all aspects of a project on a single working disk. Surrounding this group of businesses are common RG45 type businesses such as a practice with imaging on a machine that none of the staff dare update; a tutor with a decade's worth of recordings; a care office with rotas and individualised care plans; and an attic-based network storage device containing important family data. When one stops, nothing is collected. Get a price quote first: you can either call us directly or fill out the form via our website. Most customers then post their device to the Guildford intake laboratory as a tracked and insured package. Alternatively, you may drop it off there personally (Monday to Friday, 9am to 5:30pm, no appointment needed). Any time spent examining your device will cost you nothing.
Describe the fault to an engineer
0800 6890668
Five faults, and what to do before you post.
None of these? Run the triage →| The symptom | Why it turns up here | Start here |
|---|---|---|
| A tutor's external hard drive with a decade of lessons recorded to it | Self-employed teaching means that all your data is stored on just one disk. There is no IT department to rely upon | Immediately disconnect this drive and tell us which term's files you need back |
| A test engineer's laptop has been producing test results for two weeks, and all those test results are currently on a single disk | A trial run is conducted only once; there will never again be the possibility of collecting that test data | We recover, you rebuild your IT |
| This camera card failed during a break between two photo shoots | All the master photographs taken by a working photographer exist only on the card until they are copied onto another device | Remove it from the device, place it in a protective case, and do not use it to capture anything else |
| A four-bay NAS in a loft area that has been running a disk short since spring | The array was being used as the backup, and therefore no secondary copies were ever created | Turn it off instead of letting it rebuild |
| A care office computer that will not turn on at all | Rota schedules and care plans all come from one machine, for people expecting them | Specify which date you need them for and the work will be ordered accordingly |
What happens once the box leaves RG45.
What Crowthorne rings up about.
Is the whole of RG45 covered, Buckler's Park and Ravenswood included?
Yes, as well as the parish around them. Bracknell, Wokingham, Sandhurst and Ascot all have pages of their own here; Blackwater, Farnborough North and Ash are also stops further down the same train line, but our site does not include these. There is no collection in any case, and you will need to get a quote first, by phone or with the form; the majority of media is then sent to the Guildford intake laboratory via tracked, insured post, or dropped off there (Monday to Friday, 9am to 5:30pm, no appointment needed). An RG45 address is worked in the order it arrives, the same as any other.
An external drive with years of lesson recordings will not mount. Is it worth sending?
In virtually all cases. If a drive clicks, spins up then stops, or connects as an empty drive, we handle this as standard bench work, at no cost for the diagnosis of which it is. Write down the directories that you absolutely require along with the date you are working to, as that list will be read first and checked against the recovered files before you are charged. A single drive falls in the £300 + VAT band; obtain a quote in advance by phone or by completing the quote form before sending it.
Our four-bay box says a disk has dropped out. Do we post the whole unit?
If possible, remove the hard disk drives and label each with its bay; if this cannot be achieved, a NAS can be posted whole, just as it is. A server or RAID array must not be sent complete: it has to be taken apart, with each drive sent bare and labelled with its bay position, including the member that dropped out weeks ago and was never swapped. Leave the controller alone and do not start a rebuild, as any attempt made to rebuild onto a worn drive is one of the primary means of preventing data recovery. For systems with two or more drives, the charge starts at £500 + VAT. Get a quote beforehand via phone or the form before sending anything.
Where does a Crowthorne parcel actually go, and what goes on the label?
The destination is the intake lab, which is Guildford Data Recovery at Guildford Business Park, GU2 8XG (Building 2, ground floor). Use this name on the parcel instead of this site's, or the courier can be turned away at the door. Make sure to obtain a quote first via phone or the form, and then post it via a tracked and insured service, with a copy of the shipping form inside the box with the drive. Someone is there Monday to Friday, 9am to 5:30pm, to take a drop-off in person, with no appointment needed, and the return leg is paid for.
Also read, if you are in Crowthorne.
Next door to Crowthorne, on the same terms
A Crowthorne job starts with a quote, then a label and a padded box.
Nothing will be decided until your free assessment is in: leave the device off, and tell us about the issue you are experiencing.