Where we work · Watlington, OX49
Data recovery, Watlington. Under the escarpment, where a lost survey waits a year to be redone.
Watlington is situated at the base of the Chilterns' western escarpment under Watlington Hill and the White Mark, the chalk triangle set out to allow the church to have a spire visible when viewed from the bottom of the hill. The town is often referred to as England's smallest town, and therefore has the features of such: a 17th-century town hall erected by Thomas Stonor where three roads meet; a centre of independent shops and pubs; Icknield Community College located on Love Lane; and South Oxfordshire District Council and Oxfordshire County Council above it. Passenger trains stopped visiting in 1957. Access into Watlington is via the B4009 from Lewknor on the M40. What remains is a working landscape, and a vast number of one-person businesses (farm offices, land agencies, ecological surveys, self-catering holiday lets, a school, volunteer teams using scanners, etc.), and nearly all of these operate from one machine each. There are no collections made within Watlington. Get your quote first, either through telephone or by completing the quote request form. Most individuals then send their drives or disks to be analysed by the Guildford intake laboratory (all items sent via tracked and insured methods), although you may also drop them off there (Monday to Friday, 9am to 5:30pm, no appointment needed). There are no charges for the diagnostic process.
Describe the fault to an engineer
0800 6890668
What OX49 sends us, and why.
None of these? Run the triage →| The symptom | Why it turns up here | Start here |
|---|---|---|
| A farm office PC that no longer appears at all | Field maps, yield data, soil sampling and spray records, all of which are needed | Shut down immediately as opposed to continuing to attempt access |
| An ecologist's external drive containing a season's protected-species work | A survey missed during its respective time frame will be re-surveyed when the next time frame begins | Write nothing else to it; get a quote first; send the entire unit, including its cable and power supply |
| A GIS project drive filled with drone and survey imagery | Land agents store many years of information in one folder tree on one hard disk | Take an image of this while it reads |
| The four-bay NAS that runs a one-person consultancy | When left alone for a long time, such a device becomes the whole business | Shut the machine down before getting a price quote from us, then send its disks (if possible), labelled by the bays they came from, or the entire unit itself; servers or RAIDs go as bare disks |
| A yard recorder that contains the only evidence an insurance company will accept | Loops continue to overwrite data based upon a set number of days and will never stop | Turn the unit off, then obtain a price quote and post the recorder's own disk |
What happens between the parcel and the copy back.
Four things Watlington asks.
Can a Watlington practice send us live client work?
Yes, and that's what our treatment is based on. Your device carries a case number through the laboratory, rather than the client's name. Engineers only open your device as much as the recovery process dictates. Working copies are destroyed after the drive returns to you. Land agents, surveyors & accountants in this area typically submit files each week. The privacy policy outlines all details regarding how we treat your information; and that document remains available for your use.
How long does a job from OX49 usually take?
If you post your item on an afternoon during a normal working week, it will usually be on the bench the next morning, and we will then send you a written quote. Once you agree to our quote, a logical fault is generally dealt with within two working days. This time scale can take longer when mechanical work is involved, or where a set of more than one hard disk is involved. We will clearly state how long this may take prior to taking your order.
What comes back with the drive for our own file?
Everything is included as standard and is not added onto: a fixed written quote, a check-list of everything that was recovered so you may review it before sending us any monies, and a VAT invoice.
There is no station here. Does that make this harder?
None whatsoever: none of this relies on a railway or a van. The station closed to passengers in 1957 and the entrance road from here is the B4009 to the M40 at Lewknor. Most drives, however, take neither. After a quote has been provided, by telephone or using the form, they are sent via a tracked and insured postal service to our Guildford intake laboratory. However, you may also drop one off at the Guildford intake lab yourself, Monday to Friday, 9am to 5:30pm, with no appointment needed. We pay for transport back to you. The number to call is 0800 6890668, answered Monday to Friday, 9am to 5:30pm.
The rest of what Watlington sends us.
Next door to Watlington, on the same terms
Get a quote, then post it from OX49; the rest of it is ours to do.
Nothing will be decided until your free assessment is in: leave the device off, and tell us about the issue you are experiencing.